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What is a chaplain? Fire and Rescue NSW employs two Chaplains to support and counsel firefighters, other staff, retired personnel and their families, who are facing a personal or family crisis or are having problems dealing with a difficult incident. What do they do? Chaplains provide counselling and referral services to firefighters throughout NSW, and, in some cases, to members of the public who are affected by major incidents. During and after serious incidents, the Chapla